Why should marketers care about Storytelling?

One of the goals of most brands when deciding to invest in digital marketing is to make real connections with their audience in the best ways available through the many platforms that we have available today. Costumers want to feel that brands understand them and that they provide valuable content that truly speaks to them. When costumers feel that they are taken into account they are more likely to be loyal to a brand and consequently generate conversions.

Storytelling is one of the marketing approaches that helps brands reach their audiences in a much more personal level than traditional advertising. As its name suggests, storytelling makes it possible for brands to tell their stories and help them build their identity and reputation. This story conveys values and ideas that will make a stronger bond between brands and their customers.

That’s what consumers care about at the end, especially the younger generations. They are interested in what a brand promises them, what it makes them feel and how they see themselves in that social spectrum consuming that brand.

Today the big challenge for marketers is to create the best stories to get attention, to entertain and persuade in a few minutes, that’s why social media is an amazing tool that brands need to take advantage of when telling their stories. Taking social media, not as another distribution channel, but a channel to spark conversations and transmit genuine experiences.